Why is Zoho Mail not working or Receiving Emails? – [ERROR SOLVED]
Zoho Mail is considered as one of the prominent webmail solutions, particularly when it is about delivering a clear & ad-free email management experience. It allows users to organize large emails and communications with immense efficiency. Unfortunately, getting error “Zoho Mail not working” or “Zoho Mail not receiving emails error” prevent users from receiving Zoho emails on macOS.
So, in the technical write-up, we have provided easy and complete troubleshooting tricks to resolve unwelcomed error on Mac OS. Additionally, we will discover the resolution of “why is my Zoho Mail not receiving emails” error by taking support of expert-advised solution. Now, let us explore different ways to fix the issue.
Why is my Zoho Mail not working? – Common Reasons
Before going through the troubleshooting guidance, it is important for Mac users to know the primary reasons for approaching the issue. The negative effects of the issue prevent users from accessing Zoho mailbox. Additionally, the troublesome issue can interrupt with the process of sending/receiving emails. Now, let us understand the main causes of Zoho Mail not working error.
Cause 1. Incorrect Email Forwarding Settings
The issue of Zoho is not receiving emails occur when configured the incorrect email settings of IMAP/POP/SMTP. Moreover, it prevent users to connect their Zoho Mail profile with Mac-supported email applications.
Cause 2. Damaged Connection
The unstable internet connectivity sometimes becomes another factor that triggers inconvenience for Zoho users. Additionally, engaging with a damaged connection cause “Zoho Mail not working” error or abruptly stop working on Mac.
Cause 3. Wrong Credentials Entered
Entering the wrong Zoho Mail credentials will not allow users to access the data of Zoho mailbox. In this case, make use of the correct email ID and password to connect with the Zoho Mail account on a Mac system.
Cause 4. Zoho Mail Server Disturbance
At times, issues with Mail Server outage cause Zoho Mail not receiving emails error. Certainly, such temporary disturbance is the result of connectivity issue, downtime, etc. Therefore, Zoho Mail users need to contact Zoho Mail support for assistance.
Cause 5. Problems with Browser Add-ons
If you are continuously discovering issues with Zoho Mail accessibility, it could be due to browser add-ons that are damaged or not working due to cookies. They cause challenges whenever user tries to view Zoho Mail data on Mac.
These are the possible factors responsible for Zoho Mail not working on Mac. Furthermore, operating the outdated version of macOS sometimes prevents users from using Zoho Mail account. However, taking instant actions will help users to enhance the email management and accessibility.
Tips & Tricks to Fix Zoho Mail not Working on Mac Error
Follow the below troubleshooting fixes if you are facing Zoho Mail is not receiving emails error or while trying to load content on Mac. These could help you manually fix the error when connecting with Zoho Mail on Mac.
- Erase Stored Cache Files
- Check Zoho Storage Quota
- Update macOS system
- Disable add-ons from Browser
- Try different browsers on Mac
- Check Zoho Mail Server Outage
- Connect with good internet connectivity
Trick 1. Erase Stored Cache Files
- Open Safari and navigate to Menu.
- Click Preferences, go to Privacy and tap Manage Website Data.
- Click Remove all option to clear all the cache files and choose Remove Now option.
Trick 2. Check Zoho Storage Quota
Usually, the inbox storage gets exceeded due to large-size attachments, unnecessary email messages, junk mail, and more. This could cause “Zoho Mail not working” error or “Zoho Mail not receiving emails” error. In such a case, enter Zoho Mail credentials to view storage quota of Zoho Mail account. Additionally, clear the Inbox folder by erasing the unwanted emails stored in the same to make space for new incoming emails.
Trick 3. Update macOS System
If the Zoho Mail is not receiving emails anymore or stopped the synchronization process, then updated Mac OS can resolve the issue. To implement the process, follow the steps –
- Go to Mac menu and click System Preferences.
- Tap Software Update and check for the latest update notification if there is any. If you encounter Update button, click on it to start the update process.
Trick 4. Disable Browser Add-Ons
Using problematic browser add-ons can stop the working of Zoho Mail which later cause “Zoho Mail is not working” error. Another drawback of such extensions cause compatibility error which result in slowing down of performance. To discard such unwanted glitches, take the help of the steps mentioned below –
- For Safari, go to Menu
- Click Preferences and tap Extensions.
- Disable the damaged add-ons from the web-browser.
Trick 5. Try Different Browsers on Mac
If the Zoho Mail is not allowing you to send emails, then try a make use of different web browser to quickly access the data. Relying on a single browser most of the times can subsequently increase the data of corrupt cache files. However, utilizing the other web browsers such as Chrome, Firefox, and Edge can eliminate such challenges. Moreover, it is an easy and quick troubleshooting procedure to fix the issue.
Trick 6. Check Zoho Mail Server Outage
The Zoho Mail Server outage certainly a cause of trouble for Zoho Mail users all over the globe. In this case, navigate towards Zoho Mail help page to understand real-time update on server issues or bugs. Moreover, user can ask for instant troubleshooting tips to fix the issue with Zoho Mail on macOS.
Trick 7. Use Good Internet Connectivity
Having a strong bandwidth connection will help users to fix “Zoho Mail is not receiving emails” error message. Moreover, it is a basic troubleshooting that allow users to smoothly access the data from Zoho Mail on macOS.
Alternative Approach to Fix “Zoho Mail is not Working” Error
After implementing the above discussed tips, if you are still facing the same error, then you may use another method to resolve the issue. By making use of MacMister Zoho Email Backup Software Mac & Windows, users can protect themselves from the same by taking backup of all Zoho Mail emails to a different saving option or email server. With the help of the tool, users can connect with their Zoho Mail account and export all its mailboxes into PST, PDF, MSG, EML, EMLx, IMAP, Yahoo, Office 365, Gmail, and many more commonly used saving options. It is easy to use, simple yet cost-effective. Anyone can operate it and handle the process with ease. Additionally, the features will provide remarkable results to users. Download its trial edition to know more about the software process. Also, import first 25 Zoho Mail emails with attachments to a necessary saving type free of cost.
Epilogue
In the write-up, we have highlighted different tips & tricks to fix “Zoho Mail is not receiving emails” error. One can use the necessary tip and resolve the issue accordingly. And if none of the tricks work, then use the alternative approach and backup all the Zoho Mail mailboxes to a reliable saving option or email server platform.