How to Add Roadrunner Email to Outlook on Mac & Windows?

admin | Cloud Communications how to Outlook Roadrunner | 5 minutes read | Modified on: 05-03-2024

Are you trying to add Roadrunner email to Outlook email account but continuously facing issues? Looking for an easy and effective approach for the same? Not to worry, go through the article in which multiple technical steps are discussed that will help you to directly add Roadrunner email to Outlook effortlessly.

Roadrunner email account is an easy platform to manage and operate. Most users generally consider combining their multiple accounts in order to access them at one place without any difficulties.  And for the same reason you try to configure Roadrunner email account to Outlook so that you do not need to separately login to Roadrunner webmail to check all the necessary emails as you can easily do it while utilizing Microsoft Outlook.

However, there come several instances when you find that Roadrunner email is not working properly after connecting it to Microsoft Outlook. So here we will discuss some reasons why Roadrunner is having issues with Microsoft Outlook and what can be done to fix it.

Reasons why to add Roadrunner email to Outlook

Verify if Roadrunner Server is working properly

If you face issues with Roadrunner webmail service then make sure to first check if the server is facing an outage or not. Many times, email services not able to respond during the downtime which restrict users to use its features normally. So, whenever you find that you no longer able to send/receive emails then check the working status of Roadrunner email server. However, the service is managed by spectrum, you can visit the following link for the same: https://downdetector.com/status/spectrum/

Ensure that Roadrunner is connected to Internet

Another reason could be the disconnection of internet while accessing Roadrunner emails. Many times we neglect a drop in the network speed and stressing about not receiving emails. So before stressing out, make sure that you take a look at the internet speed and if it goes down, wait for sometime or move to a different network.

Cross-check Configuration Settings

While configuring Roadrunner email account on Outlook, make sure to mention Spectrum Roadrunner email Settings for Outlook otherwise it will not work in a way it should. Server settings are essential when setting Roadrunner email account on a third-party email application.

Roadrunner IMAP Settings
Incoming Email Server Account TypeIMAP
UsernameFull Roadrunner Email Address
PasswordRoadrunner Email Account Password
Hostnamemail.twc.com
Server Port993
TLS/SSL RequiredYES
Authentication RequiredYES
Roadrunner POP Settings
Incoming Email Server Account TypePOP
UsernameFull Roadrunner Email Address
PasswordRoadrunner Email Account Password
Hostnamemail.twc.com
Port995
TLS/SSL RequiredYES
Authentication RequiredYES
Roadrunner SMTP Settings
Outgoing Email Server Account TypeSMTP
UsernameFull Roadrunner Email Address
PasswordRoadrunner Email Account Password
Hostnamemail.twc.com
Port587
TLS/SSL RequiredYES
Authentication RequirdYES

Note. Roadrunner email server settings differ from location to location. So, make sure to correctly specify Outgoing server details from TWC server settings list available for different locations.

Remove and Setup Roadrunner Email Again

The next solution you can opt to fix the issue is to remove the again and reconfigure it again. To delete the Roadrunner account from Outlook, follow the steps:

Step 1. Open Outlook and go to Files.

Step 2. Select Account Settings option.

Step 3. Click Manage Profiles.

Step 4. Select Show Profiles and select Roadrunner email account.

Step 5. Right-click on the account and tap Remove option.

After the account is successfully removed, re-add Roadrunner email account by entering the server settings mentioned above. Once you have configured Roadrunner email in Outlook correctly, may be the issues will be fixed.

Run Microsoft Outlook in a safe Mode

When using Outlook in a normal mode, some add-ons or security programs can interfere that affects the working of Outlook. And as a result, you will find that roadrunner email not working. You can fix the issue by opening Microsoft Outlook in safe mode with the help of steps mentioned below –

Step 1. Press Windows + R keys simultaneously to run Outlook on safe mode which will show “Windows Run Dialogue” pop-up window.

Step 2. Enter Outlook/SafeMode in the blank and hit Enter.

Step 3. This will make your Outlook run in Safe Mode.

Step 4. Try to use Roadrunner email account in Outlook and see if the issue is resolved.

Also Read – How to Open Outlook in Safe Mode in Mac

Use IMAP not POP3

POP is a well-known incoming protocol but if we compare it to IMAP, then the latter is considered more flexible when it comes to synchronizing emails across all devices. Apart from this, the features of IMAP protocol server are more advanced, effective, and highly secure. So, if you have previously configured Roadrunner email account with POP3, then try to configure it using IMAP and check if it resolves the issue.

If none of the above method works, use the next solution which cannot synchronize Roadrunner email to Outlook, but help you to add Roadrunner email to Outlook.

Use Alternative Professional Solution

If the above mentioned methods do not fix the problem, then give a try to MacMister IMAP Backup Tool for Mac & Windows. It is direct, safe, and easy-to-use. It only asks to provide Roadrunner username and password with its IMAP host and port number. After this select PST/OLM file format as your saving option, set Filters, and click Start Backup button. Now, all the Roadrunner emails will successfully moved to Outlook account. It is user-friendly and so anyone can manage it easily. And besides PST or OLM, also supports 15+ more saving options to add Roadrunner email.

The application contains many beneficial features that help you to run the process according to your requirements. However, you can download the trial edition of the app and check the process by exporting first 25 Roadrunner emails to Outlook-supported saving options for free.

Epilogue

The write-up has explained multiple approaches to fix “how to add Roadrunner email to Outlook” on Mac & Windows. We have discussed the reasons with solutions which you can try to resolve the problem ASAP. However, it is recommended to always go with a secure option. Because the webmail carries essential emails which one cannot afford to lose. For any queries, you may contact MacMister Support.