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Virgin Media Email not working! – [SOLVED]

admin | Cloud Communications how to Products Services technology | 3 minutes read | Modified on: 10-08-2023

Is your Virgin Media Email not working on the system? Facing continuous issues while trying to connect to Virgin Media Email on your phone? If yes, then MacMister Solutions will take you out of such an arduous situation. Go through the write-up and you will be able to successfully resolve the issue in minimum time.

Millions of users are using Virgin Media Email and having problems when accessing the associated email account. In a few days, a lot of customers are issuing complaints about Virgin Media Email service failures and login issues. Let’s check out some of its fixes and try to resolve the error.
The Virgin Media Email not working on iPhone is affecting many users all over the world. A few days back, the company declared the issue on servers. According to Virgin Media, the problem is due to the upgrade to their spam and abuse system, which locks some email profiles for security reasons.


As a result, some clients face problems when resetting the password or confirming their identity before they can open their email accounts or receive any emails.

Ways to Fix “Virgin Media Email not working”!

Virgin Media offers a free email service called Virgin Media Email to broadband customers. There is access via POP3 or IMAP and 5GB storage is available. The customers accessing Virgin Media in the UK have faced Virgin Media Email not working issues. So, there are different solutions available for the problem that are listed below –

” Check Internet Connectivity
” Check Server Status
” Clear Browse Cache and Cookies
” Change the Browser
” Contact Support

Method 1. Check Internet Connection

Checking if internet is properly connected or not is the first action one could take while dealing with such errors. Make sure that you are having a reliable and robust Wi-Fi network if accessing wireless device. And, if you are using a wired device, then double-check the cable if it is firmly plugged in or not. You can also unplug the router or modem and plug it back again and restart the same can sometimes solve the issue.

Method 2. Check the Server Status

If you have come across the email service issues or reported service outages, then visit Virgin Media Website or their social media profiles. If there is a widespread problem then it probably being resolved and wait for the service to start up again.

Method 3. Clear Browser Cache and Cookies

Clear browser cache and cookies frequently. Because, temporary files sometimes create an obstacle when trying to use the email service. So, this process will delete those files and help you to access the same. To perform the operation, go to Browser and navigate to Settings, proceed with Privacy and Security Option and choose Clear Browsing Data.

For Chrome, follow the steps:

  1. Open Chrome.
  2. Click on three dot icon appearing on the top-right.
  3. Select More Tools and choose Clear Browsing Data.
  4. Set the time range.
  5. Tap on Clear Data.

Method 4. Move to a New Browser

At times, the problem with the Web Browser is the biggest challenge when accessing a webmail service. However, moving to a different web browser such as Firefox or Edge, can play better. Google Chrome is a widely used web browser but it also creates a problem sometimes. But, apart from Chrome there are other web browsers that can also prevent users from accessing the email.

Method 5. Contact Technical Support

In case none of the above-mentioned methods works, then get in touch with the Virgin Media Email support service. This can be done via:

  • Dial 150 through Virgin Media phone or call on 03454541111 from any phone.
  • Go to https://www.virginmedia.com/help/ and choose the appropriate option appearing under Contact Us.
  • Get assistance from others by adding a question on Virgin Media Community at https://community.virginmedia.com.

Epilogue

The blog is all about resolving “Virgin Media Email not working” problem. Here, multiple fixes are mentioned that one can use to make Virgin Media Email work on the system. Still, if you face any issue, then it is recommended to change your webmail and move to a different webmail service. Once you have done this, then download MacMister IMAP Backup Tool for Mac & Windows and move all the emails from your Virgin Media Email to 15+ saving options such as PST, PDF, MSG, EML, EMLx, MHT, HTML, MBOX, Gmail, G Suite, IMAP, Office 365, Yahoo, and more.