Add Charter Mail or Spectrum Mail to Outlook on Mac & Windows

admin | Charter Mail Cloud Communications how to Products Services software Spectrum Mail technology | 5 minutes read | Last updated on March 6th, 2024,

If you are facing continuous struggle in adding Charter Mail or Spectrum Mail to Outlook on Mac or Windows, no worries. Just read the article carefully and you will encounter a solution that will help you to successfully add Spectrum Mail/Charter Mail to Outlook on both mac & Windows versions with ease.

Charter delivers plentiful solutions to cater business communication requirements including phone, internet services, or cables. Depending on the package you pick, the Charter Internet Service offers between two or 40 email accounts for business to use. However, the email accounts are easily accessible online, but you have the freedom to add email account to Outlook email client, providing additional features including management tools, in-built calendar, and the ability to connect the account with social networks. If you know the correct configuration settings, then you can easily add Charter Mail to Outlook.

Adding Charter Mail to Outlook on Mac

Step 1. Open Outlook on Mac.

Step 2. Go to Preferences. Select Account. Navigate to Tools and again click Accounts.

Step 3. Click (+) icon and select New Account.

Step 4. Specify the necessary email address and press Continue.

Step 5. Enter password and click Add Account.

Step 6. Last, press Done button and start using Outlook for Mac or you may even select Add another Account if you want to add another different email account.

Adding Charter Mail to Outlook on Windows

Step 1. Open Outlook on Windows.

Step 2. Go to File, click Info and select Add Account option appearing below Account Information.

Step 3. When asked, specify key in Charter email ID.

Step 4. Go to Advanced, select “Let Me Set Up my Account Manually”.  

Step 5. Click Connect.

Step 6. Verify if POP is chosen in Account Type.

Step 7. If yes, then enter in Incoming Mail Server.

Step 8. Provide 110 as Port Number.

Step 9. Mention in Outgoing Mail Server.

Step 10. Add 25 in Port again.

Step 11. Click Connect.

Step 12. You will be asked to sign-in to account by providing necessary Charter Mail credentials.

Step 13. Click OK to finish.

Adding Charter Mail to Outlook 2010 on Windows

Step 1. Make sure that your system is running Outlook 2010.

Step 2. Go to File menu.

Step 3. Click Info and choose Account Settings.

Step 4. Click E-mail.

Step 5. Again, press New button to proceed.

Step 6. Opt for E-mail account and provide the following Charter Mail details.

  • “Name”
  • “E-mail Address”
  • “Password”
  • “Re-enter Password”

Step 7. Press Next button.

Step 8. The auto-configuration of the Charter Mail settings for Outlook 2010 begin for IMAP.

Step 9. Last, click on Finish and Close.

Adding Charter Mail to Outlook for Business

Step 1. Open Outlook for Business app on the system and click File.

Step 2. Select Info/Tools.

Step 3. Click Add Account. Or, select “Accounts” and then hit New.

Step 4. Search for Advanced Options.

Step 5. Continue by choosing Let me setup my account Manually.

Step 6. Tap Connect.

Step 7. Opt Manual Setup or Additional Server Types option and proceed by tapping Next.

Step 8. Now, Choose Service page will appear, select IMAP.

Step 9. Hit Connect/Next.

Step 10. Go to Account Settings and specify the following details:

  • “Your Name” – Name that is added in Charter Mail account
  • Username – Charter E-mail ID
  • Choose IMAP as Account Type.
  • Specify IMAP as
  • Mention SMTP as

Step 11. Provide Account details one more time, if required.

Step 12. Go to More Settings.

Step 13. Choose Outgoing Server.

Step 14. Enable or select the following options:

  • “My Outgoing Server (SMTP) Requires Authentication”
  • “Use the Same Settings as My Incoming Mail Server”

Step 15. Go to Advanced and provide the following details:

  • Specify 993 in Incoming Server Port Number for IMAP

Note. At times, the number does not work for IMAP Charter email settings for Outlook for Business. If it works, it is good, if it does not, then specify 142.

  • Provide 587 as Outgoing Port Number SMTP

Adding Charter Mail to Outlook Windows 8 and 10

Step 1. Open Outlook on Windows 8/10.

Step 2. Click File option and choose Info.

Step 3. Go to Account Information and select Add Account.

Step 4. When Auto Account Setup screen appears, select Manually Configure Server Settings or Additional Server Types.

Step 5. Press Next button and then select Internet Email.

Step 6. Press Next again.

Step 7. Mention the Charter Mail name and email ID.

Note. Make sure that your Charter email ID includes domain.

Step 8. Choose POP3 as Account type.

Incoming Mail
Outgoing Mail
UsernameEmail Address belonging to Charter Mail

Note. If you are using Outlook on Windows 8/10, then use in POP3 email settings. And if you are accessing through different system, use

Step 9. Verify the specified password.

Step 10. Select Test Account Settings.

Step 11. Hit Close button.

Step 12. Again click Next and then Finish.

Adding Charter Mail to Outlook Professionally

If you are facing issues in adding Spectrum Mail to Outlook, and want to transfer all Spectrum emails into Outlook on Mac & Windows, then you can try MacMister Email Backup Software for Mac & Windows. It is a solution that allows to add Charter Mail emails into Outlook-supported file formats i.e. PST and OLM. By doing this, you will be able to access Spectrum emails in Outlook email client. The software is friendly and intuitive. Any user can utilize the application and perform the process in few seconds.

Moreover, it has many beneficial features which will help users in adding Spectrum Mail to Outlook with emails and attachments according to specific requirements. However, you can download the trial edition and check the process for free. You can go through the steps mentioned below.

Working Steps to Add Charter Mail or Spectrum Mail to Outlook on Mac

Step 1. Run Charter Mail to OLM Converter for Mac on a Mac system.

Step 2. Select Charter Mail option from the left. Enter Charter Mail details and click Login.

Step 3. The tool will authorize Charter Mail account and start showing Charter Mail mailboxes on the left pane.

Step 4. On the right-side, go to Select Saving Options and select OLM option.

Step 5. Set sub-options of OLM as per your need. You can also apply Filters to add specific Charter Mail emails to OLM. Then, click Start Backup option.

Step 6. The tool will start the migration and show Email Backup Report that will help users to track the ongoing export progress of Charter Mail emails.

The task will end in few seconds with a message “Process Completed”. Click on OK and then import received OLM files into Outlook on Mac. Follow the steps – Open Outlook >> Tools >> Import >> Outlook for Mac archive file (.olm) >> Click Continue >> Locate converted OLM files >> Select them and click Import. By implementing these steps, users will be able to import converted OLM files into Outlook on Mac successfully. And the result will be 100% accurate.


In the write-up, we have offered a solution to add Spectrum Mail to Outlook on Mac & Windows. Users with different Outlook versions can choose the suitable method and access Charter Mail into Outlook email account. If you face any issues, contact MacMister Support.