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Microsoft Outlook for Mac Keeps Crashing! Troubleshooting Tips [2024]

admin | outlook for mac Tips & Tricks | 4 minutes read | Modified on: 07-05-2024

There are several reasons why Outlook for Mac keeps crashing during startup. The issue can be resolved by using different troubleshooting methods highlighted in the article discussed below. Users anytime can choose MS Outlook over Apple Mail because viewing email in Outlook is a lot easier than any other email application. However sometimes, the error occurs due to unstable Mac OS version but that can be fixed. Go through the following section and you will surely receive the resolution of the issue.

To fix Outlook for Mac keeps crashing error, follow some troubleshooting tips mentioned further in the section.

During startup, Outlook also crashes when –

  • Opening Calendar
  • Opening Contacts
  • Sending Emails
  • Opening Emails

Troubleshooting Methods to Fix Outlook for Mac Keeps Crashing

Solution 1. Cross-check the Status of Microsoft Outlook Service

The disconnection of Outlook or its non-maintenance plays major role why the email client keeps crashing and interferes in the process of loading the content or new messages in Outlook.

If this is the issue, then check Outlook status to ensure that the Outlook service is updated and appropriately running. If you encounter any warning message, then make sure to resolve it first.

Solution 2. Force Quit & Start Outlook for Mac App Again

At times, one of the actions could lead to the crashing of Outlook for Mac application. So, you should Force Quit and launch the app again. If the screen is freeze, do not click the red button to close the application. Follow the steps –

  1. Go to Apple logo appearing on the menu.
  2. Click Force Quit option.
  3. Opt the option “Microsoft Outlook” and tap Force Quit.

Now, open the Outlook again by using Launch Pad or Spotlight Search.

Solution 3. Verify if Outlook is asking for Update

Follow the steps to check if there is any notification appearing for Outlook update –

  1. Open Outlook for Mac.
  2. Go to the top menu, click on Help and select Check for Update.
  3. If the update is available then put it for download.

However, you can go with the Auto update as well, this will check if there are any new features for Mac Outlook App updates and if it is available, then tap Update option.

Solution 4. Check for Mac OS Software Update & Outlook for Mac Update

Keeping the Mac up to date with the latest applications is essential to protect Outlook for Mac from crashing during startup. The device behavior depends highly on Mac Outlook updates. Therefore, it is necessary to upgrade Mac OS to the latest version from time-to-time.

 Follow the steps to check the software update of Mac OS Ventura and new Mac OS versions –

  1. Go to Apple logo appearing in the Menu bar on Mac.
  2. Click System Settings.
  3. Select General.
  4. Click Software Update to download, install, and launch the latest firmware on Mac laptop or iMac desktop.

Follow the steps to check the software update of Mac OS Monterey and earlier Mac OS versions –

  1. Go to Apple logo appearing in the Menu bar on Mac.
  2. Click System Settings.
  3. Select General.
  4. Click Software Update.
  5. Tap Download & Install.

If any there is any update notification, follow the instructions mentioned to install it and discard the issue why Outlook keeps crashing during startup. If not, then go to the next troubleshoot.

Solution 5. Uninstall Outlook app & Install it Again

Follow the steps to uninstall Outlook for Mac and install it again –

  1. From Finder, go to Menu and click Applications.
  2. Search for Outlook App, right-click on it and send it to bin.
  3. Download it again and install the application.
Solution 6. Clear App Cache on Mac

If you are facing issues while fetching new emails in Outlook for Mac, then try to logout from the app and login again. Microsoft Outlook will store the App data in a User Account and due to privacy reasons we not able to access it from the library folder.

Option 1. Reset the account and clear the cache.

Option 2. Sign-Out & Sign-in to Outlook for Mac.

To delete the account from Outlook for Mac –

  1. Open Outlook Mac on the system, go to Menu, click Tools and select Accounts.
  2. To reset or clear account cache, tap Select Account and choose More option and click Reset Account. If Resent Account option is not appearing, then try removing and reading the account.
  3. Or, after clicking Select Account, click (-) minus icon to remove the account from Mac, click (+) to add the account again.
  4. In the older Outlook for Mac versions, clear account cache by clicking More Options.

If you have used all the troubleshooting methods and still facing the same issue, then try to open Outlook for Mac in safe mode. There could be the issues with the other applications that Mac OS running on the background.

Alternatively, you can migrate Outlook for Mac folders to any other file format of email account. This can be performed with the help of MacMister OLM Converter. The tool allow users to save OLM files into 15+ saving options such as PST, PDF, MBOX, MSG, EML, EMLx, MHT, HTML, DOC, IMAP, G Suite, Yahoo, O365, and more. The best thing is anyone can download and use the app effortlessly. It has a free demo that users can use to understand the process for free.

Epilogue The article explained multiple ways to fix why Outlook for Mac keeps crashing during startup. If the troubleshooting is not enough, then shift to a new email account. And to perform the task, it is necessary to rely on a trustworthy tool to convert or backup Outlook for Mac mailboxes. Users can go with the automated solution and perform the necessary process